Category Archives: Informa

A little information provided to enhance knowledge

Message from Acting Programme Director

A warm welcome to the Faculty of Social Sciences, Centre for Hotel and Tourism Management (CHTM) in Nassau, The Bahamas! CHTM has been in existence since 1978 and currently provides two undergraduate degree programmes: BSC. Hotel Management (Special) and BSc. Tourism Management (Special). The present location of the Centre, within one the World’s prominent tourism destinations, provides students with an opportunity to obtain wide ranging exposure to industry practices and learning experiences. In addition, a gathering of students at CHTM from across the region, who select to pursue studies in hotel and tourism management, gives this learning environment a real Caribbean focus.

As a student of The University of the West Indies (UWI) based in Nassau, you are supported by the wider UWI community. The management and staff at the Centre are engaging and fully support students to achieve their optimal potential so that they can take tourism and hospitality knowledge and practices to a higher level. Students are encouraged to stay focused on the goals they set themselves to achieve, and to participate in improving the University community here at CHTM.

The Bahamian environment is ideal to harness knowledge about tourism and as a result our students continue to excel as a CHTM teaching and learning environment fully prepares you for the tourism and hospitality industries. Practical knowledge is a very important component of teaching and learning activities at CHTM and therefore students are encouraged to obtain internship opportunities here in The Bahamas, across the wider Caribbean region and abroad. During your internship, students should make every effort to build good working relationships with prospective employers and develop their knowledge and skills.

The UWI CHTM wishes you all success with your studies.

Election Fever – Nominations to Results

Election fever is in full swing in the Bahamas and the UWI CHTM Campus is no exception. Having been on the campaign trail from nomination night (April 10th, 2017) until the release of results (April 21st, 2017); the competition was flaming hot, with campaigning starting as early as midnight on the April 12th.

Click this link to see the candidates.

Campaigns went digital as this year the nominees were not allowed to put up posters on campus. From online posters to music videos, we saw it all. In the words of our current Vice President, Keron Best; “Omg these people going all out. I love it, trust me!!!” We certainly saw the 2nd years expressing their desire to win both aggressively and intelligently through their media posts.

Intently listening to debate

This has been my third opportunity to witness elections at UWI CHTM and in all my experience this particular election was the most exciting yet. Nominees were unabashedly and boldly declaring their intentions to revamp the current system by bringing back proven established methods of getting things done by following the Mona Campus blueprint or creating new ways of reaching the student body and the public at large.

The speeches

Some of platform promises included:

  • Setting up sub-committees to assist the executive team
  • Improving health, safety and living conditions
  • Networking with the UB and the general public in marketing events
  • Attracting more Bahamian students to the CHTM family
  • Putting contingency plans in place to deal with crisis or other urgent student concerns
  • Creating a forum whereby students can voice their concerns to the Executive Team
  • Handling non-productive or rude Executive Team Members
  • Implementing strategies to foster the smooth transition of leadership after elections
  • Arming incoming students with the information they need to prepare and plan to participate in various activities/events
  • Bringing back the Big Brother & Sister Program

Reality Check

The Executive Team and Dr. Spencer, along with the student body were on hand to ask questions and force the candidates to consider some of the challenges they may face in producing some of their manifestos. Many were able to respond successfully under pressure.  The reality check they were given highlighted to them how very serious the business of leading the student body is.

Dr. Spencer in the audience

After ten days of campaigning it was time to for the students to choose the candidates who they believe would represent them best. On Friday, April 21st approximately 81% of the student body voted. However, when I went to vote, the computer room was  like a ghost town. The Executive Team were on hand to instruct us about the voting process. Many of us were torn between the presidential candidates and personally I believed that they should have been on the same team and not in opposition.

And the winner is…..

All of the candidates were gathered in the dining with the exception of Mariah Simmons who was not feeling well. The candidates were thanked for running a good campaign and then the  results were announced. My heart out went to each and everyone because there could only be one winner even though in my opinion they all did an outstanding job.

Ladies and gentlemen, the 2017 CHTM Executive Team:

2017 Executive Team
Official results

Official result compliments of Neil McIntyre.

by Edith Ferguson, BSc. Tourism Management, 2017

Six Wonders of the Caribbean

The 2017 University of the West Indies, Conventions Sales, Planning  and Management class taught by Dr. Mark Lewis, hosted its first ever convention on Wednesday 12th April under the theme “The West Indies Tourism Federation Presents: 6 Wonders of the Caribbean.” It was hosted in the U.W.I dining room from 10 am to 1 pm. This theme highlighted six countries from which our student population originates – Barbados, Guyana, Jamaica, St. Lucia, St. Vincent, and Trinidad and Tobago.

Flyer

The conventions class was split into subgroups which dealt with aspects such as audio visual, décor, marketing and promotions and food and beverage. Prior to the convention, the décor team was in full effect bringing out their creative skills to showcase the countries.

And the convention begins! Upon arrival attendees were ushered to  seats by Latifah and Vernon. At first, there was a relatively small turnout, but later  more persons made their way to the convention (may be due to the free food but we’ll take it that they were interested).

Dr. Lewis  gave opening remarks thanking the class for the semester before handing the floor to the master of ceremonies, Mr. Keron Best, who brought enthusiasm and excitement throughout the event. The West Indies Tourism Federation (WITF) was introduced by Mr. Neil McIntyre, who gave a brief introduction on the general overview of the tourism sector highlighting the positive impacts.

The WITF was made of up of Ms. Melissa Leslie, Market Analyst for Barbados; Mr. Josiah Joseph, Tourism Specialist representing Guyana; Ms. Sashanee Nevers from the Ministry of Tourism in Jamaica; Ms. Tonya Tobierre, Market Researcher from the Ministry of Tourism in St Lucia; Mr. Keshae Bovell, Jr. Tourism Minister representing St Vincent; and lastly, Ms. Renissa Waldron, Director of the Trinidad and Tobago Tourism Development Company. Each gave insight into their countries popular areas and events catering to both locals and tourists. Their presentations were  aided by Powerpoint slides and video presentations.

WITF Members

Kudos to the audio visual team for a smooth showcase even with Ms. Leslie’s stubborn video!

Audio Visual Team

The breakout session followed after the presentations. The booths gave insightful information about the countries and tourist sites perfectly complimenting the presentations and using their persuasive skills to market the respective countries. A job well done to those who went above and beyond doing research and presenting on countries they were not from.

Then came the highly anticipated food! A spread of food from the different islands such as pineapple chow, cassava balls, fish cakes, bread, festival and a complimentary drink. A great job done by the Food and Beverage team, if only there were seconds! To culminate the convention, Ms. Shanelle Sterling gave the closing remarks saying a big thank you to the planning team and the attendees.

Food and Beverage Team

Thank you to Dr. Mark Lewis for giving the 2017 Convention Sales Planning and Management class an opportunity to put their theory into practice by planning and successfully executing their first ever convention. We do hope that this continues in years to come!

By Jayda Peter, BSc. Tourism Management 2017

Images courtesy of Crystal Alleyne

Tribute to Our Teachers

A teacher is a compass that activates the magnets of curiosity, knowledge and wisdom in the pupils.  Many overlook the work of a teacher from working with hard-headed students in the day to marking and preparing assignments at night.  The stresses of trying to cater to many students with different learning abilities can be tiring and frustrating but a teacher never fails to try to meet each of their students’ needs – squeezing, wringing, and pouring sweat and tears to get the best of their students each day.

Teachers have moved beyond their call of duty and have become nurses, counsellors, financial advisors, family and especially friends.  Whether they are having personal issues or have not slept in three days because of the work they do in and out of school, a teacher still is seen rendering a smile every morning.  You have inspired us to be confident, positive, ambitious and to be an inspiration as you were to us.

We, the students, beyond the shadow of a doubt love our teachers.  I asked some of the students to tell me reasons why they appreciate their teachers and this is what they have said.

“Ms. Mackay is very helpful, whenever you have a question you can ask her and she’ll try her best to answer it even if she has to get back to you.  She is always willing to listen, passionate about what she does and is inspirational.” ~ Tichina Smith

Ms. Mackay instructing Jenielle Rhone

Chef Farry is a blessing sent from heaven. If a person doesn’t understand a particular aspect in the work, she is always willing to lend a helping a hand.  She is the person to have special interactions in her class.  She has made my last year at CHTM really great and I’m glad I got to know such a wonderful person. ~ Kammara Jacob

Chef Farrington

“The teachers are amazing and delightful.  They are filled with integrity.” ~ Julio Salmon

“Dr. Lewis is always prepared, on time and makes the course easy to do even if the course content is difficult.” ~ Youksha Brown

Dr. Mark Lewis

“Mrs. Major and Dr. Lewis provide a familiarity that is reminiscent of my people back home whilst maintaining their Bahamian and Guyanese culture.  It helps pacify the fact that I am away from my family and true friends.” ~ Jamaal Gabriel

“Mrs. Major is always there for everyone and makes sure we all understand the course content.” ~ Youksha Brown

Mrs. Major supporting Culturama 2017

“Dr. Spencer although being predicted as a difficult teacher he has proven to us to be quite the opposite.  A teacher, who has become a friend to most, has shown that he truly cares as he always puts his students first.  I can always remember when we experienced Hurricane Matthew and Dr Spencer was the first person we saw asking if we were okay, although his home was damaged.” ~ Jalisa Cumberbatch

“Dr. Spencer has taught me to not limit myself, to think deeper and to explore my options.  He is an excellent teacher and a role model.  He believes in excellence and keeping your word.  He has taught me to always be better. He believes in you, so he expects you to believe in yourself too and surpass the limits you have set for yourself.” ~ Jenielle Rhone

Dr. Andrew Spencer

Here’s to you our heroes for your hard work. You have planted the seeds and they shall grow forever.  Thank you for your time, effort and love. As you continue on your journey planting seeds of knowledge remember this scripture Galatians 6:9 “Do not become weary in doing good, for at the proper time you will reap a harvest if you do not give up.”

By Jalisa Cumberbatch, BSc. Tourism Management, 2017

Photos courtesy of Jenielle Rhone, Sakele Watts, Dr Mark Lewis and Jalisa Cumberbatch

Lights, Camera, Action!

A picture is worth a thousand words…but a thousand pictures create a story of their own.

Our two years at CHTM are coming to an end, so to preserve our memories, celebrate our friendships and commemorate the family we’ve created, the graduating class of 2017 all (well most) came together last Sunday. We were dressed elegantly in white and black, for the annual graduating class photoshoot, taking a thousand pictures to help us create our story, our yearbook. The location, to fit the royals we believe we are, the historic Queen’s Staircase in New Providence.

Queens Staircase

Preparations started a week in advance, gathering shoes, dresses, shirts, accessories and more. Early on Sunday, the girls were hustling to get their hair completed and the boys getting their fresh cut. Some girls made appointments with our local make-up artist, Christal-Ann Downes, to get their makeup done, starting as early as 10:30a.m so that everyone could be ready for pick up at 3:00p.m.

The morning of the shoot, we learned that the student executive had a surprise for us; they arranged for us to release floating lanterns into the sea at nightfall.

CHTM filled The Queen’s Staircase that evening. After overcoming a small hiccup at the start of the evening, the pictures began! It’s safe to say that snapchat saw a whole lot of CHTM that day. As the photographer took the individual photos, the rest of the students became photographers of their own. Neil even filled in for the photographer as he took a little break, of course we had to act naturally when he returned.

The evening was passing and the students were beginning to get fatigued. Much thanks to Denroy, who managed to speed up the process so we could move to the group shots. The group shots proceeded; Class of 2017 photo, Hotel students, Tourism students (with the best group shot) and the house photos, respectively. By this time, we were exhausted! Thankfully it was time to leave this venue and head to the next, the much-needed food stop, which went longer than planned as we had to wait for the sun to set.

Food stop

We then headed over to Cable beach where the lanterns were lit and released. Some of us battled with the wind to keep our lanterns lit while others tried not to get their clothes wet. Nonetheless, it was a peaceful and poetic ending to the day, as the lanterns floated away and our lights shined brightly from the west, despite the fact that most drowned within seconds and a few caught on fire.

But we couldn’t leave just yet… CHTM never leaves without an exit! The men of CHTM tested their strength on this day as they had to push-start one of the buses so we could get home. Luckily, we have some ‘strong’ men with us and got home safely.

‘You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you choose. You’re on your own, and you know what you know. And you are the guy who’ll decide where to go.’  -Dr. Seuss

By Charlotte Rajkumar, BSc. Tourism Management, 2017

Photos courtesy of Neil McIntyre, Sherika Dalaney, Shanice Jordon, Kerron Best, Tichina Smith, Melissa Leslie, Donella Blackman, Auri-Mae Thomas, Jasonta Bowen, Ayisha Elliot and Charlotte Rajkumar.

Videos courtesy of Anika Chambers & Jalisa Cumberbatch

Cruise Passengers and Sex Tourism in New Providence

The Tourism Marketing and Market Research Techniques course taught by Ms. Elizabeth Mackay conducted its first research day on  sex tourism in New Providence. The main purpose of this research was to train students on how to design and conduct research.

In the first phase we worked in teams to create the survey instrument which was a questionnaire. In the second phase we tested the instrument  to identify any ambiguities or structural defects. For the final phase we went to Junkanoo beach to administer the questionnaires to tourists. A quota sample was used and 180 questionnaires completed.

Data analysis underway

The majority of our respondents were from North America (86%) and were cruise ship passengers (93%). Their main reason for visiting was for leisure (82%); interestingly 2.8% indicated that they were in New Providence for sex tourism. Over 75% of our respondents were between 18 and 33 years old, 55% were female and the most common relationship statuses were single (42%), in a relationship (31%) and married (20%).

Sixty per cent of respondents classified sex between locals and tourists as fun, casual sex. Only 20% considered the encounter to be sex tourism and 19% categorized it as prostitution. Nevertheless many (53%) felt that sex between tourists and locals is a major contributor to sexually transmitted diseases.

With regards to prevalence the majority of respondents (57%) believe that sex tourism in New Providence had a moderate level of occurrence. 86% did not know anyone else who had engaged in sex tourism. 82% would said they would not encourage anyone to engage in sex tourism and 87% indicated that they were not likely to engage in sex with a local on some future trip to the destination.

 

The main reasons identified to explain sexual encounters between locals and tourists include pleasure (62%), drugs/alcohol (62%), adventure (52%), attraction (41%). Surprisingly monetary gain was identified as a main cause by only 25% of respondents.

The respondents who admitted to engaging in sex with a local while on holiday classified the exchange as casual sex (1%) or as an experiment (1%), cash was exchanged and there was unprotected sex. Findings reveal that visitors  who participate in sex tourism do so for pleasure with no intentions of pursuing a relationship.

The benefits of sex tourism for locals as identified by respondents are illustrated below:

The findings of the research were very interesting for us as a class. Our recommendation would be to conduct a parallel study for land-based tourists to see how those findings correlate with those of cruise passengers. Another interesting observation by almost all interviewers was the extent of harassment experienced by cruise passengers. Many were hostile and unwilling to speak with us.

One tourist shouted at us that he did not want to buy drugs or any illegal substances and told us that he had been approached 20 times to buy drugs. Another respondent explained that the anxiety and unwillingness was warranted as he and other cruise passengers had been ‘constantly approached to buy one thing or another since disembarking the ship’. An examination of cruise passenger harassment in New Providence is certainly a topic worth exploring in a future study.

By Jenielle Rhone, BSc. Tourism Management

Photos compliments of Charlotte Rajkumar and Jenielle Rhone © 2017

 

It’s Not Goodbye But See You Later 

On Feb 17th at 2:05pm, Dr. Spencer sent an email to the entire student body requesting a meeting with us on the following Tuesday. Okay cool, no big deal, he has called us into meetings before… However, the anxious feeling in many of us increased when on the 20th, we received a reminder email. Alright…what is this about now? Spencer doesn’t send out reminders…

Jodi-Ann on behalf of Palace

You could imagine our great surprise when our beloved director broke the news that he had been recruited by Jamaica’s Minister of Tourism to serve as the CEO of the Tourism Product Development Company and was leaving us on secondment. Secondment basically means that Dr. Spencer is not actually resigning but rather will be on loan for the next two years, with the option to extend after that time is up. Did this make any of us feel better? No, but regardless of how we may feel about this sudden change, we are all extremely proud of Dr. Spencer and this big achievement in his life.

Wifi House

Life at CHTM so far has been quite a rocky yet freakishly fun journey and I am sure that every student can attest to that. The second years must be taking the news the hardest since they have just started the race and have already experienced numerous potholes along the way. The third year students sympathize with you, we really do. Remember, you CAN do it.

Past student – Daniel Batson

Last Sunday, students turned out in their numbers for a farewell football match featuring Warriors vs. No Name. The match began at 5:15 pm. By 6:30, Warriors had scored six goals, five of which were scored by Spencer and one from Keshae. A few minutes later, Warriors were up another goal .The game was called to an end at 7:15pm but Neil from No Name begged for an extra five minutes to bring up his team’s score. Sadly for him, in less than two minutes, Spencer had scored another goal for Warriors thereby ending the game at 8 – 3.

The ballers

The three goals from the defeated team were scored by Eric (not from CHTM), Josiah, and Julio. Neil insisted that at least four of Spencer’s goals were ‘allowed’ as some kind of ‘farewell gift’.  After the game, the students headed to the dining room for a short get-together with food and drinks provided by CHTM’s Cooking Club. It was a chilled and laid back atmosphere filled with lots of laughter and chatter. Dr. Spencer seemed quite pleased and amazed by the turnout and thanked us for coming to celebrate with him. We stayed there for about an hour and a half before returning home. It was a bittersweet day.

Spencer’s ‘winning pose’

We promise not to sulk because you are leaving but be happy because you were here. You have gone above and beyond the call of duty on many occasions for us and for that, we will be forever grateful. “How lucky I [we] am [are] to have something that makes saying goodbye so hard.” – Winnie the Pooh

By Patria Moise, BSc. Tourism Management (Special) 2017

CHTM Staff attends LEAD 2017

CHTM staff member Ms. Christine Rollins had the pleasure of attending the Leadership Excellence and Development Conference (LEAD2017) held in Nashville, Tennessee in February 2017. The conference was streamed live to the Bahamas and facilitated by The University of the West Indies Open Campus.

The Bahamas programme was opened by Dr. Barbara Rodgers Newbold, Country Head – UWI Open Campus Bahamas. Project Liaison officer Jacqueline Ledgister-Bethell (CHTM  alumnus) introduced the conference. The full day event was packed with distinguished speakers who covered a range of topics. Roger Nierenberg, symphony conductor, presented The Music Paradigm. He metaphorically compared an organization to an orchestra highlighting the idea that everyone has their own instrument to play and should be encouraged to play it skillfully.

Immaculee Ilibagiza – Author of ‘Left to Tell’ Photo courtesy of Vie Magazine

Immaculee Ilibagiza, genocide survivor, gave a spellbinding presentation on forgiveness. Dr. Jen Welter, former NFL player and coach for the Arizona Cardinals advised the audience to never allow anyone to tell you what you cannot do. At 5ft. 2 ins. and 130lbs Jen Welter can certainly attest to this as she defied all the odds to play the position of running back and then went on to become the first female coach in the men’s professional football league. Her talk was a testament to the power of determination and perseverance.

Dr. Jen Welter, photo courtesy of LEAD2017

HR.com’s annual conference is designed to inspire corporate leaders and enrich the lives of participants both personally and professionally. The event brings together vice presidents, chief executive officers and other executives and top management and equips them with the tools and insights needed by business and community leaders.

Ms. Christine Rollins, Accounts Dept., CHTM

“Attending LEAD 2017 was an inspiring and eye-opening experience. I gained an understanding of various leadership approaches and strategies that will undoubtedly remain with me for the rest of my life.” ~ Christine Rollins

Cultural Clashes to Cultural Bonding

I never imagined that I would be studying with students from around the Caribbean, countries like Jamaica, Barbados, Trinidad and Tobago, and St. Lucia. I was so excited when I discovered all the nationalities present at CHTM. I had never heard accents from Barbados, St Lucia, and other Caribbean countries before starting this journey. In fact, if you had given me a map of the Caribbean which was not labeled, I would have had some difficulty identifying each island.  If you have attended the University of The West Indies Center for Hotel and Tourism Management, (UWI, CHTM) it is possible that you had your share of disagreements.

My clash came very early on in the first semester before even stepping foot into a classroom, before I met anyone or knew any of their names.  My encounter started at a famous social spot in Nassau where all of the new students met before the official start of class for meet and greet and a social outing to get the new students accustomed to the island.  During the night, I was socializing and talking to the other students, words were exchanged and the rest was history.  I learnt my lesson very early on to never call a group of Caribbean people “boring” again.  If words could kill, I would be laying in my grave.

I began to learn that the transition for everyone was not easy, from students being home sick to communication barriers, even though each of us spoke English, the accents and slangs made it difficult to understand each other.  From the Jamaican dialect, some of their phases were “How yuh stay” this expression means how are you, and another slang was “Gud Mawnin”, which explains itself, Good Morning.  Barbadians, also referred to as Bajans, say “Wuking up”, which means to dance up or whine your waist with energy.  Another Bajan slang is “Pompasettin”, which means, showing off.  Also, slangs from Trinidad and Tobago are “Just Now”, which means to hold on one second, or “Lime” meaning to hang out or “waz di scene” which means, hey, what are you doing.  The most famous saying that students learnt from The Bahamas is “MuddaSick”.  This slang is used to express amazement, surprise or disappointment.  In fact, it can be used to express any strong feeling or emotion, it is not limited and usually, this phrase is accompanied by the word “well” in front of it.

After several weeks of class, a particular individual reached out to me because of his situation and we instantly clicked.  At this point, the cultures were slowly integrating and even though I was still considered the outcast by a few persons in my class, because of my “boring” remark, my transition started and I was swiftly moving from an outcast to becoming a family member.

Day trip at Clifton Heritage Park, Jaws Beach

During the spring semester of 2016, the bond between myself and the other CHTM students grew and became stronger than ever.  As a matter of fact, the entire student body began bonding with each other, strengthening their relationships which were once strained during the previous semester.  The more time we spent with each other, it was as if we were a tight knitted family, experiencing things like beach trips, partying at events/night clubs and even helping each other with assignments and financial needs, and also being a support system mentally through conversations.

Cabbage Beach, Atlantis Pool – Easter weekend 2016

It was game night February 5, 2017, and for the very first time ever during 2015 – 2017, we experienced second and third-year males all bonding in one setting.  The event which created this was Super Bowl, the most anticipated game of the season.  The showdown was between the New England Patriots and the Atlanta Falcons.  The game started off without a hitch, rum/liquors were being served around the room namely, Ricardo coconut rum, Tanqueray Gin, and the favorite of the crowd, 12-year-old Eldorado.  Each person had their favorite team to win the game.  I, Mr. Lowe and Sakele Watts were rooting for the Atlanta falcons to win the game and the other guys were cheering for the New England Patriots to win.  Kynann was the one person I was not sure of because he was a flip-flopper rooting for both sides, it was whoever won for him.

Super Bowl night 2017 Patriots vs. Falcons

The first two quarters were a blowout, 0-21 was the score and the Atlanta fans were happy. You could have heard a pin drop in the New England camp.  Then there was the halftime performances, the artist was Lady Gaga.  Someone commented that Lady Gaga was the white Rihanna then a big debate broke out it was hilarious, please watch the video clip inserted in this blog.  After the halftime show was done, the New England Patriots were getting one touchdown after another, they were suddenly tied.  Time would seal the faith for both teams and in the last few seconds, the Patriots scored the winning touchdown.  The opposition fans were disappointed, of course, especially Mr. Lowe who said: “I won’t ever watch American football again”.  That night was definitely a success that each one of us will remember it for the rest of our lives.

By Vernon L. Weech, BSc. Tourism Management, 2017

Thanks to all the students who shared photos for this post.

Professional Resume Workshop 2017

At the request of students, the 2017 academic year got underway with a two part professional resume workshop. Held on consecutive Fridays, the workshop was attended by 17 students from both second and final year.

Participants covered resume design, layout, structure and wording, and benefitted from both peer review and individual guidance and feedback. At the end of the second session students emerged with professionally designed resumes that effectively communicate their varied abilities and accomplishments.

The workshop was organized and facilitated by business communication and tourism lecturer, Elizabeth Mackay and co-faciliated by Tonya Tobierre (second year) and Jenielle Rhone (third year) – both of whom had previously undergone individual (and extensive) resume reviews.