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Dr. Mark Lewis presents two research papers at MSBM Conference

Mona School of Business and Management staged its Conference on Business and Management themed “Driving Transformation: Finance, Enterprise Development & Wealth Creation” on November 8 – 10, 2017 at the Hilton Rose Hall Resort & Spa, Montego Bay, Jamaica. The tagline “Learning, Knowing, Doing”, signals the role of Mona School of Business and Management in knowledge creation and the application of the resulting scholarship to the everyday challenges of business.

The keynote speaker was David Storey, OBE, is Professor at the Department of Business Management and Economics at the University of Sussex, UK. He has a First Class Degree in Economics, a Diploma in Applied Statistics and a PhD in Economics. He has two honorary Doctorates and has been Visiting Professor at the Universities of Manchester, Reading and Durham, and was an International Fellow at Sydney University in 2009. He is an EIM Fellow.

CHTM’s Dr. Mark Lewis, presented two papers that complemented each other. Recognising that Caribbean governments are struggling with enormous budget deficits and substantial public borrowings, the first article sought to provide a guide as to how governments may advance its collaborative development strategy and secondly, how governments may improve its revenue yield through building a tax culture.

Financing Developments through Collaboration in the Caribbean – Arguments for Improved Vigilance, Governance and Policy Regulation Framework: The Case of Guyana, recognises the importance of governments and the private sector collaborating to financing economic developments in the Caribbean. However, too often, the inter-organisation relationships, especially in the form of Public-Private Partnerships (PPP) are ad hoc, and the desired outcomes are far from realised. The main argument and conclusion of the paper were that Guyana and the rest of the Caribbean could meet its increasing demand for infrastructure through private-public partnerships. This article recommends improved governance, vigilance of the “public” through rigorous regulatory and policy frameworks, thus preventing predatory behaviours from the “private” in the partnership. It also recommends sharing of information, experiences and knowledge between Caribbean countries which is crucial for the acceptance and success of PPP model of financing.

Building a tax culture: A case of taxpayer education argued for improved taxpayer education as a part of governments’ tax reform agenda. This study examined the effects of taxpayer education and publicity programmes on tax compliance behaviour and other factors necessary for the development of a tax culture in The Bahamas. The study concluded that taxpayer education and publicity programmes are decisive factors in the building of a tax culture.  The results of this study strengthened the arguments for the provision of taxpayer education and publicity programmes using both traditional and non-traditional medium. It advances the case for introducing taxpayer education programmes into the formal education system similar to Jamaica, Mexico and Morocco among others.

The conference closed on a high note with, with the greeting of old friends and forging new friendships. The extent to which scholars work was critiqued and the feedback provided by experts practitioners and academic were priceless. Papers were peer-reviewed publicly, and presenters were reminded that the process was not personal.

Apart from the conference, the immersion in  Jamaican culture was breathtaking. Waking every morning in Ocho Rios overlooking the ocean, having breakfast and dinner at local restaurants was a priceless experience.


Written by Dr. Mark Lewis

CHTM Faculty Contribute to Tourism Publication

On Monday, January 30, 2017, author Angela Cleare (and former Part-time lecturer at CHTM) celebrated the publication of her second book with an official launch held at the British Colonial Hilton.  The occasion was attended by contributors, family and friends and tourism industry experts. Senior Director (Airlift) at the Bahamas Ministry of Tourism, Tyrone Sawyer was Master of Ceremonies.  The Hon. Obie Wilchcombe, Minister of Tourism (Bahamas) brought remarks and spoke highly of Ms. Cleare’s many years of service to Bahamian tourism and her ongoing dedication to The Bahamas and the industry.

L-R Angela Cleare, Obie Wilchcombe and Elizabeth Mackay

The publication, Business of Tourism in the 21st Century: A Caribbean Approach, is assembled into 24 chapters in nine sections and is aimed at  advanced secondary and undergraduate students of tourism. It gives a comprehensive review of the development and management of tourism in the Bahamas. The inclusion of statistics, case studies and review questions make it an invaluable resource for students and a useful teaching tool for educators.

Case studies and articles were contributed by an impressive list of twenty-three industry experts including Dr. Andrew Spencer (Programme Director – CHTM), Vincent Vanderpool Wallace (former Director General – Bahamas Minister of Tourism), Eleanor Phillips (Director – The Nature Conservancy), Dr. Judith Gobin (Senior Lecturer, UWI St. Augustine and former Chairman of the Board, Asa Wright Nature Centre, Trinidad), Stuart Bowe (President, BHTA), Kerry Fountain (Executive Director, Bahama Out Islands Promotion Board), Lynn Gape (Deputy Executive Director, Bahamas National Trust) as well as several other noteworthy experts.

Dr. Andrew Spencer and author Angela Cleare

Ms. Cleare reviewed the project and extended gratitude to all the  contributors, her two editors (Elizabeth Mackay, Lecturer -University of the West Indies and Monique Hepburn, Director – Ministry of Tourism), Mr. Ambrose Fernander (Cover Design), Mr. Baltron Bethel – first Bahamian Director General of Tourism (Foreword), as well as the wonderful and supportive staff at the Bahamas Ministry of Tourism and the Department of Statistics.

Copies of the publication were generously presented to contributors,  high school tourism teacher’s in attendance as well as to the young members of the author’s family. Ms. Cleare was particularly thankful for the love and unwavering support of her family and friends who filled the room and expressed their obvious admiration.

Reviews of the book were written by The Hon. Obie Wilchcombe, Sir Arthur Foulkes (Former Governor General of The Bahamas), Wendall Jones and Sharon Poitier.

We congratulate Angela on this outstanding achievement and wish her continued success.




From Civilian Struggles to Student Professor

Life has a way of testing the “metal” you are made of, and it has revealed that I am made of cast iron and steel combined. “Persons travelling on Caribbean Airline flight BW 414, destined to Nassau, Bahamas, please come forward now for boarding”, echoed in my head at the Piarco International Airport. August 20th, 2015 was a life changing moment for me. I flew in first class status in a luxurious atmosphere, but my mobility was decidedly fourth class. You may ask, why? The answer is a broken fibula just eight (8) days prior to travel. Crutches and a wheelchair became my mode of transportation from departure to arrival.

In addition to this misfortune, the only way I was able to complete this degree, was to accept a leave of absence, with no pay, for two years. Financial perils were inevitable and budgeting was steaming on the front burner. Tuna was done in all styles, even curried, as this was the most economical food that could be consumed and which contained high quality protein.

Where are you going with that broken leg?” asked the student’s service manager. It was at this juncture that reality shot me like a bullet from a high powered rifle, and also when I knew that the struggles were inevitable. Settling in to a University of total strangers was by no means an easy task. This however taught me a valuable lesson, you never know where life will take you and who will be there to help in times of need.

Mr. Brukki himself at Director’s Cocktail Party

Assistance came from all angles. Hopping up a flight of 25 stairs to get to the Lecture Theatre was my daily physical training. I was seen sweating profusely on completion of this task. Having to beg a ride to school every day became the norm, but through all of this my regularity and punctuality were not impaired, faith was the order of the day. In fact, my tourism lecturer was often amazed at how I managed to arrive earlier than she did. I burnt the “midnight oil”, enduring excruciating pains in the process. Every day my bones grew stronger and I grew mentally and physically. This caused a spin off to my academics and my grades skyrocketed in the process.

After the storm, the calm was slowly but surely approaching. Things started moving in a positive direction and surprisingly I was nominated for the position of vice president of the student executive. I accepted this nomination instantly. Campaigning for this position taught me the importance of social interaction and sharpened critical people skills.

With Student Executive President Neil McIntyre

As vice president, I acted as a father, brother, uncle and even in some cases as a surrogate significant other. My management skills enabled me to deal with complex situations and execute effective solutions.  Personality clashes were diffused quickly before they escalated. I was able to achieve this by listening carefully, embracing conflicting views and dealing with each case objectively. The post has taught me how important it is that we embrace different cultures.

My journey at the Centre for Hotel and Tourism Management made me aware of personal attributes that had yet remained dormant. Being an ‘A’ student was not only confined to my grades but also in the way that I interacted with my peers. My Student/professor drive was launched in the spring semester of 2016, after realising that some students were not successful in specific courses. The ‘Best Centre for Learning’ conducted sessions in large groups as well as on a one on one basis. This service was not confined to my location but was also mobile at a place convenient to any student. The ‘centre’ was open 24 hours a day, no fees charged and extensive knowledge gained. No one was ever turned away.

Financial Management tutorial in full swing

My success story was manifested in a particular student who was unsuccessful in three (3) courses in the spring semester of 2015, he subsequently  passed all courses thereafter. My phone received messages constantly requesting solutions to problems that seemed unsolvable. Teaching was not only confined to academics. Safety, first-aid and safe sexual practices were also instilled in everyone. My proudest moment to date was the financial management class that I lectured to for the final examination of summer 2016. We all passed the course, in fact I have received 100% passes. This is the ultimate reward for hard work and dedication. This level of success has motivated me beyond anything I have ever accomplished. After all, success is not measured by what you accomplish but by the manifestation of success in others that you assist.

Professor Best at work

Hurdles were made to jump over not pass around or beneath. In the race of life it doesn’t matter what lane you are  in, you just need to time your run to perfection, get over each hurdle and you are destined to glory. There may be someone faster but if they don’t time their run to perfection they may fall down and you will be home safely ahead of them. So it’s not only speed but also your momentum and consistency that will make you persevere through life.

~ Keron Best, 2016

by Keron Best, Vice President – Student Executive Committee; BSc. Tourism Management, 2017

Note: Shortly following the writing of this post Keron’s only brother passed away suddenly and Keron flew home to be with his family. Keron – your CHTM family extends condolences and prayers for grace and strength to you and your extended family during this difficult time. 


CHTM Welcomes UWI Vice Chancellor

On Tuesday, September 6th, 2016 CHTM had the honour of hosting UWI Vice Chancellor, Professor, Sir Hilary Beckles.  Students, faculty and staff all turned out to welcome the VC along with Mrs. Shakira Maxwell  (Administrative Assistant to the Vice Chancellor) and Dr. Mortimer Moxey (UWI Alumni Association representative).


Faculty and staff members spent a few moments with the guests who were then welcomed by the Student Executive Committee. Dr. Andrew Spencer, Director of CHTM welcomed everyone and made the official introductions.

CHTM Director, Dr. Andrew Spencer

Dr. Moxey spoke for a few minutes on the work of the UWI Alumni Association. He encouraged the students to become active member of the association upon graduation.

Dr. Moxey
Dr. Moxey, UWI Alumni Representative

Professor Beckles addressed the gathering, bringing words of support to existing students. He reminisced on his son’s (Beko Beckles) time here at the Centre and discussed the role of higher education and training in the advancement of tourism in the region.

UWI – VC, Professor Sir Hilary Beckles

The representation was followed by a tour of the facilities.

Student Executive Welcome 2016/17

‘… when we lyme, let it always be fun, caz u neva aguh  know when di pawty aguh done.’  ~ CHTM Pledge

At CHTM we believe that college is the best time in your life. It is when you find yourself, explore your passions, try new things and have fun.

We, the student executive, will be here to guide you every step of the way throughout the course of your study. Here, we are a family and we stick together through thick and thin. During this two year journey you will be exposed to a diverse mix of cultures as you share classes and accommodations with fellow students from different parts of the Caribbean.

You will make new and lasting friendships, you will learn, you will teach, you will share, and you will grow. Some days you will laugh and some days you may cry but at the end of it all you will leave with an excellent education, memorable experiences, and a greater appreciation for what the hotel and tourism industry has to offer.

Embrace it all, as we embrace you, be focused, courageous and never be afraid to take risks. As you enter our family remember that  you are here to succeed, and with the right attitude you will not only succeed, you will excel! Welcome to UWI CHTM.

Student Executive Committee Members 2016/17

Neil McIntyre, President

Keron Best, Vice President

Aliyah Ramkaran, Public Relations Officer

Jalisa Cumberbatch, Secretary/Treasurer

Shanice Jordan, Activities and Events Coordinator

Jenielle Rhone, Assistant Activities and Events Coordinator

One Caribbean One Family

“You don’t choose your family. They are God’s gift to you, as you are to them.” – Desmond Tutu

What were your thoughts when you were standing at the airport with your parents or guardians?  Were you sad to leave them behind?  Were they sad to see you leave? Did you miss them even before you stepped on the plane?  If you were like me, I wished that I could just pick my family up and put them in my suitcase.  Why? Because they are everything to me and it scared me to leave them behind for the unknown.  We were venturing to an unknown place, an unexplored culture, a foreign home, a bed which was not our own, but mostly we would be with strangers we did not know.  I bet some of us were on edge, pondering with what to expect. Would we get along? Would we be friends? Or would we not like each other from beginning to end?  I don’t think our minds pondered enough on what to expect, for what started out as being strangers turned to friends and friends to something that we will all cherish and never forget.

Pic 1

When we started some of us knew each other before, and it was easier to form a bond with those of your own culture.  There was a divide I won’t lie, we stuck to our own groups whether we knew everyone in it or not.  As time went by, event after event, party after party, mingle after mingle, even birthday after birthday, we got comfortable with each other.  Conversations started to become natural, we laughed with each other, smiled and made silly faces, and we cooked up a storm and ate with each other.  What looked like blurred lines started to come into focus!  What was once divided started to become a unified.

Pic 4

Curiosity was one of the ways in which we bonded.  Everyone wanted to know about each other and their culture.  Slang, music, and cuisine were just some of the factors which drew us to each other.  Slangs like “Cheese don bread”, “Muddasick” “Cawblen”, “Ya nah see it”, “My yute”, “Me linky”, “Me parie”, “Fah True” and “Ya fussy” were learnt from the various cultures that made up our unique group. We experience all kinds of cuisine from each culture such as jerk chicken, ackee and salt fish, rundown, conch salad, conch flitters, doubles, roti, pudding and souse, fishcakes, conkies, mauby, tamarind balls and guava cheese.  Dancehall, dub and soca was the music we danced to, we enjoyed that every time music played we came together as one.  Some people weren’t as receptive to soca music at first but their minds slowly changed, as they became more exposed to the genre.  We showed off our dance moves to each other and learnt different dance styles from all the cultures.  When someone was sick or hurt we cared for them, when school seemed challenging we kept each other afloat and when it was time to venture home for the end of the first year, we didn’t want to leave.

Pic 3

Strangers no more were we, as we couldn’t wait to see each other again.  We returned from home with all our goodies to share with each other and gifts to give to one another.  We were back together again, ready to make more memories, ready to share laughs, jokes, and smiles.  Even though the houses had changed and some housemates weren’t the same, the bonds we created remained. Though the countries were still represented, it didn’t matter where anyone was from, all that mattered was that all the countries had become one.  We came together like white on rice, we became a unit, a team, a strong force that would not be pushed aside.  Like any team however, it wasn’t all glitz and glam, there were disagreements and arguments, but it never separated us.  We made amends and we continued on.

Pic 2

Friends we were, yet we were not, we became something with more meaning, a family, yes a family, were we.  Loving, caring and valuing one another for who we are.  We weren’t just Jamaicans, Bajans, or Trinis, and we were far from just Bahamians, St. Lucians or Antiguans.  We had formed something more, something that had developed from the stages of strangers to friendship to where we are now.  We’re a family, we are sisters and brothers from different mothers.  When far away from home, we are all we have, and that’s alright and it’s okay, because we are with family anyway.  So what started as strangers, turned into friends, what developed from friends brought us together to become One Caribbean, One Family.

Pic 5

By Janine Garnett, BSc. Tourism Management, 2016

Photos by Janine Garnett © 2016


Carnival Chronicles 2016 Part 1

This is your ultimate guide to surviving, yes I said surviving, UWI CHTM Carnival 2016. Whether you’re a carnival baby or it’s your first time, it is guaranteed that you will have an amazing time! You don’t want to miss this!

Are you ready?
Are you ready?

What you will want to do:

Get in shape – being prepared in advance is always good. Carnival is a high energy and stamina event. If you intend on surviving through all the parties leading up to and after it, getting in shape is suggested. It’s not too late; gym, jog, do whatever you need to do to be ready. “Iz fete afta fete afta fete afta fete!”

Get in shape!
Get in shape!

Have a hearty breakfast on Carnival morning and allow appropriate time for digestion – nobody wants to faint at the side of the road or be bent over vomiting on the sidewalk. Save yourself the embarrassment and eat on time.

Drink lots of fluids and stay hydrated

Get lots of sleep before the event

Wear comfortable shoes, it’s a long road!

Ready for the road!
Ready for the road!

Do you get sunburn easily? Hats, shades, sunscreen and stockings are your friends, keep them close.

Listen to SOCA! You cannot, I repeat, CANNOT go to carnival without knowing the hottest soca music. It is essential if you want to enjoy your carnival experience. What do I suggest? Private Ryan Soca Brainwash

Stay safe – this is the most important tip you will receive. Always be aware of your surroundings and stick to the designated areas for the events. Your safety is your priority. Ensure that you secure your personal belongings such as your wallets, money, cellphones etc. This is your responsibility. It is inevitable, there will be alcohol, drink within your limits.

Drink responsibly
Drink responsibly

By Samantha Seedath, BSc. Tourism Management 2016

Photography by Elizabeth Mackay © 2015

Farewell Mrs. Vernita Kelly

UWI CHTM bids farewell to Mrs. Vernita Lavern Higgs- Kelly whose dedicated service of 25 years made an invaluable contribution to the students and staff of The Centre.

She is survived by a multitude of family and friends and our deepest condolences go out to them, particularly her loving daughter Olympia Kelly who remained at her mother’s side throughout her illness.

The faculty, staff and students of CHTM, both past and present, will miss her dearly.

Mrs. Vernita Lavern Higgs-Kelly

May 17, 1958 – August 11, 2015



CHTM Director’s Remarks



Student Executive Welcome 2015/16

Dear Students,

On behalf of the Student Executive Committee, we are pleased to welcome you to the 2015/2016 academic year at the University of the West Indies, Centre for Hotel and Tourism Management.

As students, we recognize you as an integral part in our community and your role in advancing our school’s reputation for being one of the best hospitality and tourism institutions in the Caribbean region.

Likewise, learning at the Centre for Hotel and Tourism Management extends far beyond our classrooms, kitchen and restaurant. We learn a great deal from each other, through the diversity in our backgrounds, talents and cultures.

Therefore, we encourage you to not be fearful in making the best of your tenure here at this institution and we hope your experience here will be exciting and challenging in new and different ways.

Again, welcome and we look forward to meeting each and every one of you.

Have a great year guys!

Pictured (L-R)

Front: Emilomo Akpewiehor (Events Coordinator); Safiya Miller (Vice President); Dionysia Andrews (Public Relations Officer)

Back: Jourdain Lowe (Secretary/Treasurer); Dominic Mitchell (President); Alejeth Nargene (Assistant Events Coordinator)

Flashback Final Semester 2015

“Memories are the key, not to the past but to the future.”

– Corrie Ten Boom

No matter what happens, some memories can never be replaced. Take a trip down memory lane and relive the various events of our final semester, moments in time to be cherished. One day we will look back at this and smile and remember all the relationships we built, the fun times we had, and the stress we went through for getting an A on our exams. We will be thankful for the time spent here and how the school and our lecturers helped pave a way for our future. Please take a moment with me to reminisce on our life together at CHTM.

By Meghan Campbell (BSc. Tourism Management 2015)